Information We Collect
When you contact us through our website, we may collect the following information:
- Your name
- Your phone number
- Your location/service area
- Description of services needed
- Optional photos you choose to share
How We Use Your Information
We use this information solely to:
- Provide you with a quote for our services
- Schedule and complete requested work
- Communicate with you about your service request
Analytics & Tracking Technologies
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Cookies
We use cookies to manage your preferences and for analytics. You can control cookie settings through the banner on our site or by clicking "Cookie Settings" in the footer. Cookies are used to:
- Remember your consent preferences
- Analyze site usage to improve user experience
Data Retention
We retain contact form submissions only as long as necessary to provide quotes and complete services. Analytics data is retained according to Microsoft Clarity's data retention policies.
Your Rights (CCPA/PIPEDA)
You have the right to:
- Request deletion of your personal information from our records
- Ask questions about how your data is used
- Contact us to update or remove your information
- Opt out of the sale or sharing of personal information (we do not sell personal data)
Do Not Track
We honor Do Not Track signals where technically feasible. You may also opt out of tracking by selecting "Essential Only" in our cookie consent banner.
Third-Party Services
We use FormSubmit.co for form processing. We recommend reviewing their privacy policy for details on their data handling practices.
Contact Us
If you have questions about this privacy policy or your data, please contact us:
Phone: 604-206-8586
Email: carl@cutforceoutdoorservices.ca